Shipping Policy
At Chowdhary Gote Wale, we strive to provide our customers with the best shopping experience by ensuring timely and secure delivery of products. Please review our Shipping Policy for all the details regarding our shipping process.
1. Shipping Locations
We currently ship to all locations within India. At this moment, we do not offer international shipping. For customers in areas that may be restricted or not serviced by our logistics providers, we will inform you at the time of checkout.
2. Shipping Charges
- Shipping Charges: Shipping charges are calculated based on the product weight, size, and delivery location. These charges will be displayed during the checkout process before you complete your purchase.
- Free Shipping: We may offer free shipping on select products or for orders over a certain value. Any promotional offers regarding shipping will be explicitly mentioned on the website during checkout.
3. Delivery Time
- Processing Time: Orders are processed within 1-2 business days from the date of purchase, excluding weekends and public holidays.
- Shipping Time: The estimated delivery time varies depending on the shipping destination and the product's availability. Typically, deliveries are made within 7-10 business days. However, please note that delivery times are estimates and can vary due to unforeseen circumstances such as weather, logistical issues, or holidays.
- Delayed Deliveries: In case of delays due to any circumstances, we will notify you promptly and provide updates about the expected delivery time.
4. Shipping Method
We use reliable and trusted logistics partners to deliver products safely and on time. The available shipping methods will be shown to you at checkout, and you can choose the option that best suits your needs.
5. Order Tracking
Once your order has been shipped, we will send you a tracking number along with the courier provider’s details. You can use the tracking number to track the status of your shipment directly on the courier provider's website.
6. Delivery Instructions
If there are any specific delivery instructions, please include them in the order notes during checkout. While we make every effort to fulfill any special delivery requests, please note that delivery instructions are subject to the discretion of the shipping provider.
7. Packaging
We take extra care in packaging your orders to ensure they are protected during shipping. All products will be securely packed in sturdy packaging material to prevent any damage.
8. Shipping Issues
In case of any issues with the shipment such as damaged products, missing items, or non-delivery, please contact our customer service team within 48 hours of receiving your order. We will assist you with resolving the issue promptly.
9. Shipping Restrictions
- Restricted Areas: Some areas may be subject to shipping restrictions due to logistical or legal reasons. If your location falls under these restrictions, we will notify you at the time of checkout.
- Incorrect Shipping Details: If the shipping address provided by you is incorrect or incomplete, leading to a failed delivery attempt, you may be responsible for the additional shipping charges to resend the order.
10. Returns Due to Non-Delivery
If your order is returned to us due to non-delivery or incorrect address details, we will contact you for the correct information. Additional charges may apply to resend the order.
11. Contact Us
For any questions or concerns regarding shipping, please reach out to our customer service team. We are here to help!
Email:
sales.chowdharygotewale@gmail.com
Contact Number:
+91 8726970285
+91 991932661
Address:
Masid Tehsin, Chowk, Lucknow, Uttar Pradesh 226003, India